What do customers want to hear? That brands and businesses have their best interests at heart. The brands placing communities first will be remembered long after the COVID-19 pandemic is over, explained Ally Clokey, Senior Strategist of Big Communications during our Communicating Reopen to Instill Customer Confidence. According to her, that message falls under five categories:
Learn more from Clokey about the different types of consumers and how to communicate these themes to them by watching the full webinar above!
We, with help from partners, have put together virtual programming to support you during this time of disaster recovery. Replays are available for all of our virtual webinars.
Let's bounce back together: Our plan to work with partners to support small businesses and Bring Bham Back
ogether we will bring Birmingham’s small business community back stronger than ever by deploying programming, placemaking and policy advocacy to help brick and mortar businesses recover from the economic impacts of COVID-19.
Allow us to reintroduce our small business owners as they help Bring Bham Back + learn about The Great Receipt Race
Now, more than ever, it’s important that you hear the stories of our small business owners—The people who make Birmingham awesome.