What do customers want to hear? That brands and businesses have their best interests at heart. The brands placing communities first will be remembered long after the COVID-19 pandemic is over, explained Ally Clokey, Senior Strategist of Big Communications during our Communicating Reopen to Instill Customer Confidence. According to her, that message falls under five categories:
- Empathy
- Flexibility
- Transparency
- Freedom
- Hope
Learn more from Clokey about the different types of consumers and how to communicate these themes to them by watching the full webinar above!
We, with help from partners, have put together virtual programming to support you during this time of disaster recovery. Replays are available for all of our virtual webinars.
Related News
-
The Big Pitch contestants: where are they now?
Filed Under: Big Pitch, Front Page, Small Business, Uncategorized
If you’ve been following REV for a while, you probably remember The Big Pitch Competitions we used to hold back in the day. The Big Pitch presented by PNC was essentially our own little version of Shark Tank. And a lot of your favorite local businesses that participated in this competition now have active retail storefronts that you can go check out. Let’s start with some of our finalists that are based in the City of Birmingham and see what they’ve been up to!
-
Woodlawn is thriving with new businesses!
Filed Under: Front Page, Small Business, Uncategorized, Woodlawn
We’re so excited to welcome yet another new business to the Woodlawn Community! Thrive Wellness Lounge is a plant-based health and wellness store in the heart of Woodlawn owned by Tish Fletcher (a veteran Woodlawn Street Market vendor – whoop whoop)! You can swing by and check out Woodlawn’s newest addition on Tuesday – Saturday from 11:00 a.m. – 5:30 p.m. It’s always a good time to support a female, black-owned local business! We talked to Tish a little bit more about her journey to opening her very own brick and mortar store. Keep reading to learn more!
-
Rev Birmingham wins 4 Main Street Alabama awards for 2021 projects
Filed Under: Front Page, Yaysayers
Main Street Alabama recently celebrated local program successes at the ninth annual Awards of Excellence. REV Birmingham has been a Main Street organization since before we were REV. If you’ve ever browsed any of our history page, you might already know that REV was formed in 2012 as a strategic merger of Main Street Birmingham and Operation New Birmingham – and we’re happy to still be working toward a more vibrant city every day, project by project! Here are the Main Street Alabama awards that REV won for 2021!